I have been a member of the print site, RedBubble for several years. Over the past year or so, I have constantly found my work illegally on websites and blogs where the metadata of my infringed work indicates that the infringer lifted the image from RedBubble. While RB does watermark the large thumbnail on the site, it refuses to place watermarks on smaller thumbnails which are, of course, able to be used for web use. The lack of watermark is an open invitation to infringers who appear to think that without a watermark, images are not protected by copyright laws. Wrong, of course but its the constant refrain from infringers. One of the infringers actually admitted to my US attorney that the image was obtained from RB without the watermark. I brought this up last year with RB and was fobbed off. So, again, within the past week, I tried again and what followed was something out of the Mad Hatter's Tea Party. I wrote asking why they were not watermarking thumbnail images explaining that they were being nicked constantly. I got the usual, probably computer generated response "thanks for writing...really sorry about the copyright infringements...protection is of upmost importance...unfortunately its near impossible to prevent ..." and then a load of waffle. Nothing to justify keeping unwatermarked images, my images, on their site. It would appear that they only believe that folk download images to print out at home so they would not download low res as it would not look good on paper. Little do they know that images are downloaded for website and blog use. And then they closed the thread. Warming to the subject, I sent them the following which appeared on 30 November:
"You never addressed the issue of watermarking ALL sizes (if the photographer requests this). I have brought this up before and the matter was "closed" when it was never addressed or answered satisfactorily. I am battling constant infringements of my work where the image, according to the metadata on the infringer's site, states that the image came from RedBubble. What is so difficult about watermarking ALL image sizes? Even small images can be used on websites unlicensed and without permission. Amongst the photographer community (who are constantly dealing with infringements), RedBubble is mentioned as one of the worst offenders for allowing unwatermarked out in cyberspace."
The above appeared on the now open thread in RB. Today, December 3, I received the following:
"Thanks again for writing to us with your suggestion - its great to see such passion and dedication for the enhancement of the Redbubble.com experience! Have a great day:)"
And then they closed the thread. Again.
It was straight out of Alice in Wonderland. I then sent them a response via their email address and it bounced as Spam. How's that for adding insult to injury. I am seriously thinking of removing all of my work from RB and I am not the only one thinking this way. Hundreds of my images are on Pinterest and 95% of them are taken from RedBubble.
Update: Because of their complete inaction, I cancelled my account with RedBubble in July 2013. Nuff said.
"You never addressed the issue of watermarking ALL sizes (if the photographer requests this). I have brought this up before and the matter was "closed" when it was never addressed or answered satisfactorily. I am battling constant infringements of my work where the image, according to the metadata on the infringer's site, states that the image came from RedBubble. What is so difficult about watermarking ALL image sizes? Even small images can be used on websites unlicensed and without permission. Amongst the photographer community (who are constantly dealing with infringements), RedBubble is mentioned as one of the worst offenders for allowing unwatermarked out in cyberspace."
The above appeared on the now open thread in RB. Today, December 3, I received the following:
"Thanks again for writing to us with your suggestion - its great to see such passion and dedication for the enhancement of the Redbubble.com experience! Have a great day:)"
And then they closed the thread. Again.
It was straight out of Alice in Wonderland. I then sent them a response via their email address and it bounced as Spam. How's that for adding insult to injury. I am seriously thinking of removing all of my work from RB and I am not the only one thinking this way. Hundreds of my images are on Pinterest and 95% of them are taken from RedBubble.
Update: Because of their complete inaction, I cancelled my account with RedBubble in July 2013. Nuff said.